28 November 2014

Globe Telecom Blocks Two Million Scam/Spam Messages

Getting annoyed spam and spam text messages received in your smartphones? Well, Globe Telecom already installed a filtering system which can block those annoying and unwanted spam and scam messages.

In a press release by Globe, the company said that it almost blocked two million of spam and scam messages.

The implementation of filtering functionality made Globe customers get rid of those spam text messages on their phones.

Image: Adetlaw.com
The filtering mechanism prevents over 70% of the company's 2.1 million of postpaid customers.

The volume of messages blocked by the network filtering system averages about 50,000/day, reaching a peak of more than 117,000 in early October when a significant portion of the company’s postpaid customers was integrated into the filtering system, Agustin said.
“The filtering system that we have put in place can be reconfigured to address the kind of spam and scam messages that goes through our network. While the filtering mechanism seems to be working well as a deterrent in the transmittal of spam and scam messages, our technical team continues to design and develop mechanisms that will substantially rid the network of such irritating messages,” Agustin said. He noted that since Globe Telecom dominates the postpaid market in the country, its customers are the usual targets of text spammers and scammers.
Well, that is good news with the system that Globe implemented.

Also, Agustin emphasized that mobile numbers that are identified to be a constant source of spam and scam messages will be temporarily disconnected from service.

MUST Read: Globe Fights Scam and Spam Messages

So far, more than 1,600 numbers have been cut off from service for this reason. This means that voice, SMS and data services will not be available to these numbers. Service restoration for such numbers will only be undertaken if the users contest the move and show proof they are not text spammers, he added.

In June, Globe made it easier for customers to report such annoying messages. Specifically, the mobile operator has made available on a Globe web page a channel through which its customers can report text spams and text scams alike.

Customers simply have to go to http://www.globe.com.ph/stopspam and provide all the details required. Numbers that are reported for the first time as the source of text spams are sent warnings. If the same numbers are reported for the second time due to text spams, these are immediately blocked from the network.


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