25 August 2014

Globe Telecom Implements Network Filtering System to Block Spam Texts

Globe Telecom installed its automated filtering mechanism which prevent or block spam, scam, unwanted , and annoying messages to mobile users.

According Joel Agustin, Globe Senior Vice President and Head of Service Management Division, Network Technical Group, more than 10,000 spam and scam texts have been filtered from the network.
“We have just taken to the next level our campaign against annoying text spam and scam messages. We hope to include more and more postpaid customers in the filtering system in the coming days. Rest assured that our technical team will continue to design and develop mechanisms that will rid the network of such irritating messages for a more wonderful customer experience” 
He also stressed that the move is in step with the company’s network transformation initiative that so far delivered the most modernized telecommunications infrastructure in the country.

In addition, mobile numbers identified to be the source of spam and scam texts will be TEMPORARILY disconnected from the service.

Disconnected from the service may include voice, SMS, and DATA services. In order to fully restore the services, users should show a proof that they are not spammers and scammers. (Well, SIM cards are pretty disposable. Thus, they will not effort to show the proof)

As of April this year, Globe said it barred from its network more than 1,000 mobile numbers. This is 33% higher than the total mobile numbers blocked from the network for the whole of 2013. From January to April 2014, the number of blocked numbers due to reported spamming activities increased by an average of 450% from a year ago.

Source: Globe Telecom

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