18 September 2013

[Solve] Black Screen Of Death Windows Vista & 7

Did you know that there is another one problem with the Microsoft Windows' famous, BSOD? Oh yes, actually, there are two(2) BSODs namely: Blue-screen-of-death and Black-screen-of-death. Having a Blue-Screen of death issue is not that of serious problem, you can actually reboot the system and by all means and mostly(90%), it will successfully work as normal.

Now, here's a thing: the so-called another BSOD problem. Instead of blue, we will be dealing with the Black Screen (in which, restarting or rebooting won't help fixing the issue.)

Recently, I was amazed yet felt annoyed to know that there was actually a Black Screen Of Death in which I troubleshooted and fixed. Which is more annoying the blue? or the black?

Either way, these BSOD indicates a system problem that could lead to frustration(sigh).
Introduction

Black Screen of death Windows Vista & 7
Black Screen of death Windows Vista & 7
Every now and then, our system suffers some minor problems that we could easily fixed it by merely restarting the unit. However, some major problems cause especially by malware or hardware issues could be difficult to diagnose and distinguish. Thus, just rebooting the system won't even help.

Guide

This guide actually tested with the Windows Vista but it will work also with the Vista's next generation OS, Windows 7.

Term Black Screen of Death

Black Screen of Death actually occurs in starting up the Windows and it only displays Black. Thus, the term Black Screen of Death has coined.

This problem hangs in the logon window, it shows up Black screen yet the mouse pointer could move around the screen. And there, it may have a slight problem with the Operating System or the Startup applications/services.

Possible Problems

Reasons why Black-Screen-of-Death occurs are with the following:

  • Cause by Malware, Virus, Worm, Adware, Trojan, or any other security flaws.
Malware
Image credits to AVG Australia
  • Power Outage( Sometimes, power supply fluctuates and causes the hardware system to fail in the next boot.
power outage
Image credits to
robvegaspoker.blogspot.com
  • Too many applications installed especially on Startup( you can fix it by MSCONFIG)
msconfig
Msconfig
  • Corrupt Hard drive and faulty system
Solutions

There are lots of methods to implement in order to fix the black-screen-of-death issue. Here are the possible ways to solve this BSOD thingy.

Searching and Googling the options is quite first step to address the problem. Now, I got some relevant solutions and I am sharing this post with my experience and exact procedures I had made.

And before reformatting or reset system factory settings in your system. You may want to try these solutions.

1. Last Known Good Configuration (advanced)
One of the simplest recommendations available is to try Booting with the Last known good configuration (advanced)
    • Shutdown/Power Off
    • Power On and hit F8 keys (but it depends on the manufacturers). Some of it uses, F4, F5, F10, Delete.


Advanced Boot Options
Advanced Boot Options
    • Choose Last Known Good Configuration (Advanced)
Sometimes, this method has a slight problem. What if the system does not save configuration for the event like this? I actually did use it but I find no save setup/System restoring point which it may not able to help fixing the issue.

2. Safe and Disable Start up applications
Sometimes, if the unit has many applications installed, it will becomes slow and eventually displays slight problem like BSOD.

Here, in order to get in the Safe Mode (which you can follow solution no.1) but again it depends on the manufacturers. In my case(HP), it has a displays for the menu, recovery, tools, etc. which I eventually boot up with Safe Mode.
    • Once you are in the Safe Mode.
    • Click Start Window icon
    • Type in the text field: MSCONFIG
    • Then click on the startup tab
    • Uncheck unnecessary items
    • Reboot.
If the problem persists, then you may want to try another method.

More information with MSCONFIG: Boost Start Up with MSCONFIG TOOL

3. Run CheckDisk Utility(chkdsk)

Sometimes, BSOD displayed on the screen because it detected some corrupted hard disk and faulty system. To fix it, use checkdisk utility tool.

    • Use Safe Mode with Command Prompt(or in the Solution no.2 , you could open the CMD there)
    • Type this: chkdsk C:/f /r
CHKDSK (short for "check disk") is a system tool in DOS, OS/2 and Windows. It verifies the file system integrity on hard disks or floppy disk and fixes logical file system errors. It is similar to the fsck command in Unix. 
The command is implemented as an executable program file, CHKDSK.EXE. Different operating systems all use the same filename, but the files are not necessarily compatible between operating systems.
Chkdsk is Windows system tool that creates and displays a report for a disk based on the file system. Chkdsk also lists and corrects errors on the disk. Used without parameters, chkdsk displays the status of the disk in the current drive.

Syntax
chkdsk [volume:][[Path] FileName] [/f] [/v] [/r] [/x] [/i] [/c] [/l[:size]]
The standard version of CHKDSK supports the following switches:
filenameFAT only. Specifies the file or set of files to check for fragmentation. Wildcard characters (* and ?) are allowed.
pathFAT only. Specifies the location of a file or set of files within the folder structure of the volume.
sizeNTFS only. Changes the log file size to the specified number of kilobytes. Must be used with the /l switch.
volumeFAT and NTFS (NTFS support is unofficial, but it works normally). Specifies the drive letter (followed by a colon), mount point, or volume name.
/cNTFS only. Skips checking of cycles within the folder structure.
/fFixes errors on the volume. The volume must be locked. If CHKDSK cannot lock the volume, it offers to check it the next time the computer starts.
/iNTFS only. Performs a less vigorous check of index entries.
/l[:size]NTFS only. Displays current size of the log file. If size is specified, changes the log file to that size (in kilobytes).
/pChecks disk even if it is not flagged as "dirty" (only available in the Recovery Console).
/rLocates bad sectors and recovers readable information (implies /f and /p). Unreadable data is lost. If CHKDSK cannot lock the volume, it offers to check it the next time the computer starts.
/vOn FAT: Displays the full path and name of every file on the volume. On NTFS: Displays cleanup messages, if any.
/xNTFS only. Forces the volume to dismount first, if necessary. All opened handles to the volume are then invalid (implies /f).
/bNTFS only, since Windows Vista. Clears the list of bad clusters on the volume and rescans all clusters for errors (implies /r).
/?Displays the list of available CHKDSK parameters.

    •  Reboot and it will check disk and repair it.
    • After checking disk, see the result(With this, I can logon to the screen and it works perfectly).
4. Reformat. If it still is not functioning, you really want to try REFORMATTING your system. In reformatting, you need OS Installation CD with its drivers to boost speed.

Tip: Back Up first all data in your system. Since you can access your system with Safe mode, try to transfer documents and other files in other local hard disk or external HD.

Conclusion

I just hope you already fixed Black Screen Of Death (BSOD). Like me, I felt great achievement whenever I fixed unknown issue.
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