01 April 2013

Globe Telecom Unveiled First Telco Community in the Philippines

Now, you can explore and learn products, ask questions and see answered FAQs in Globe Telecom. This is because of its LAUNCHING of their Community forum. Though if you are not a Globe Subscriber you can still join the community.

Globe Telecom Community 
Globe Telecom unveiled its first and comprehensive forum in the Philippines in which a Globe and non-Globe subscribers can learn services in Globe.

The Globe Community which can be visited here: community.globe.com.ph is a social forum portal that is designed to share knowledge of Globe Products and Service. And it is powered by Lithium Technology
(World Leader in Social Customer Experience).

If you are interested to join the community, you must click Register or use Facebook Connect (easier and easy), once registered you can now join the conversation or if not start to explore the forum.

Meet the Moderators: http://community.globe.com.ph/t5/Member-Introduction/Meet-the-Globe-Community-Moderators/m-p/8#U8
About Globe Community: & Guidelines: http://community.globe.com.ph/t5/Guidelines-and-Announcements/Read-me-first-Welcome-to-the-Globe-Community/m-p/6#U6

Faqs: http://community.globe.com.ph/t5/help/faqpage
Globe helpdesk: http://www.globe.com.ph/help

sample screenshot of Globe Telecom COmmunity
Ernest Cu, Globe President and CEO said:

“At Globe, providing superior customer experience is at the core of everything we do. Nowadays
people turn to online channels to search for help on problems and concerns any time of the day or
night. That is why we have come up with a dedicated forum that will be an avenue for Globe customers
or potential customers to interact, discuss, and resolve Globe related concerns and topics,” 
President & Chief Executive Officer of Lithium Technologies, Rob Tarkoff, 
“To succeed in today’s social reality; organizations must meet their customers wherever and
however they choose to engage with the brand. Globe is an innovation leader and this is a game
changer in how they are able to take customer response to a new level,” said Lithium President and
“I am incredibly proud that Globe has chosen Lithium as its social
business partner.”

Well this is very good news to Filipinos out there including me. This is the very reason why some companies create a trusted and reliable name because of this kind of community. Why? Because, the experienced user will share its knowledge about the service and product. Thus, Forum is very important in every website and company.

With that, Globe Telecom is a strong client of Lithium in APAC region. Lithium has been known and proven for its quality service across global telco companies.

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