28 July 2012

[Solution]: WD SES Device Problem

If you have bought a 1 Terabyte Portable hard drive of WD, and it does not recognize it in your PC then it really needs to install its proper drivers.
Though, Operating Systems such as Windows are able to recognize the driver of the WD portable devices, sometimes, it fails to detect. And there are different issues that relate to drivers ( not detected on your system).

Most current WD devices are able to detect automatically and dont need to install additional drivers for it. The company use the standard procedure for drivers to automatically detect on operating systems (Windows, OS X). In general, there are NO drivers provides by the WD because the WD drivers use part of the OS.

What is WD?
Western Digital (WD) is a company the maker of quality hard drives, external drives and other devices. If you have buy one external hard drive, this is really a quality wise one. ;)

What is SES?

The SES (SCSI Enclosure Services) drivers are different from the Virtual CD, and the WD SmartWare software. To access many of the optional features of the WD drives, you will be required to install both the SES drivesr, and the WD SmartWare softwares. 

SCSI is a special communication channel that will connect between the computer and the drive to enable and access the drive.

Problem on Portable Drives:
If the WD external drive is not recognized, it can be caused by one of the following problems:
  • Driver may be corrupted
Symptoms:
Request driver takes time
Dont appear as Connected Device

Possible Solution:
Use: SFC Command in a Command Prompt. 
Disclaimer: WD Technical Support cannot assist you with the usage of this command line program, and is not responsible for any damage to your system or data it may cause.
  • Your drive may be damaged or have failed.
Solution: Try to test your WD device to another system. If the issue is still the same. Install the Driver instead.

Problem on SES:
Every time you connect the device to a computer, Windows attempts to install a driver called the SES Driver

Cause:SCSI is a special communication channel that will connect between the computer and the drive to enable and access the drive.

Windows operating system detects this SCSI communications channel and attempts to install a SCSI Enclosure Services (SES) driver. Driver is only used by your hard drive and is installed by default when you first attach the drive to a computer.

Solution:

Install the drivers

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